Gramm-Leach-Bliley Act (GLBA) and its compliance rules

What is it?

Gramm-Leach-Bliley Act, also known as the Gramm-Leach-Bliley Financial Services Modernization Act, Pub. L. No. 106-102, 113 Stat. 1338 (November 12, 1999), is an Act of the United States Congress which repealed the Glass-Steagall Act, opening up competition among banks, securities companies and insurance companies. The Glass-Steagall Act prohibited a bank from offering investment, commercial banking, and insurance services.

Compliance Enforcement

GLBA compliance is mandatory. Whether a financial institution discloses nonpublic information or not, there must be a policy in place to protect the information from foreseeable threats in security and data integrity. Major components are put into place to govern the collection, disclosure, and protection of consumers’ nonpublic personal information or personally identifiable information:

 

  • Financial Privacy Rule (Subtitle A: Disclosure of Nonpublic Personal Information, codified as 15 U.S.C. § 6801 through 15 U.S.C. § 6809)

    The Financial Privacy Rule requires financial institutions to provide each consumer with a privacy notice at the time the consumer relationship is established and annually thereafter. The privacy notice must explain the information collected about the consumer, where that information is shared, how that information is used, and how that it is protected. The notice must also identify the consumer’s right to opt-out of the information being shared with unaffiliated parties per the Fair Credit Reporting Act. Should the privacy policy change at any point in time, the consumer must be notified again for acceptance. Each time the privacy notice is reestablished, the consumer has the right to opt-out again. The unaffiliated parties receiving the nonpublic information are held to the acceptance terms of the consumer under the original relationship agreement. In summary, the financial privacy rule provides for a privacy policy agreement between the company and the consumer pertaining to the protection of the consumer’s personal nonpublic information.

 

  • Safeguards Rule (Subtitle A: Disclosure of Nonpublic Personal Information, codified as 15 U.S.C. § 6801 through 15 U.S.C. § 6809)

    The Safeguards Rule requires financial institutions to develop a written information security plan that describes how the company is prepared for and planned to continue to protect clients’ nonpublic personal information. (The Safeguards Rule also applies to information of those no longer consumers of the financial institution.) The plan must:

     

    • Denote at least one employee to manage the safeguards
    • Construct a thorough risk management on each department handling the nonpublic information
    • Develop, monitor, and test a program to secure the information
    • Change the safeguards as needed with the changes in how information is collected, stored, and used

    This rule is intended to do what most businesses should already be doing: protect their clients. The Safeguards Rule forces financial institutions to take a closer look at how they manage private data and do a risk analysis on their current processes.

     

  • Pretexting Protection (Subtitle B: Fraudulent Access to Financial Information, codified as 15 U.S.C. § 6821 through 15 U.S.C. § 6827)

    Pretexting (sometimes referred to as "social engineering") occurs when someone tries to gain access to personal nonpublic information without proper authority to do so. This may entail requesting private information while impersonating the account holder, by phone, by mail, by email, or even by "phishing" (i.e., using a "phony" website or email to collect data). The GLBA has provisions that require financial institutions to take all precautions necessary to protect and defend the consumer and associated nonpublic information. Pretexting is illegal and punishable by law beyond any recognition by the GLBA.

 
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